One of Mr. Sayre’s extension springs broke, which meant that both it and its twin required replacement.
After releasing the tension from the springs, gradually, our team removed them both. After installing the new pair, reattached the caps, and plugged the opener back in for testing (it was disconnected as a safety precaution). We adjusted the spring tension to match the door’s weight, and the job was done.
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* $29 service call - deducted from the service
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